Overview

At Dream Home Painting, we strive to provide the highest quality painting services. We understand that circumstances may arise where you need to cancel a service or request a refund. This policy outlines our refund and cancellation terms.

Last updated: April 17, 2026

Refund Eligibility

Eligible for Refund

  • Service cancellation before work commencement
  • Unsatisfactory service quality
  • Service not performed as agreed
  • Scheduling conflicts (with advance notice)

Not Eligible for Refund

  • After work completion and client approval
  • Change of mind after material procurement
  • Delays due to weather conditions
  • Last-minute cancellations

Cancellation Terms

Cancellation Timeline Refund Amount Processing Time
48+ hours before service 100% refund 3-5 business days
24-48 hours before service 80% refund 3-5 business days
Less than 24 hours 50% refund 3-5 business days
After work begins No refund N/A

Refund Process

1

Submit Request

Contact our customer service team with your refund request

2

Review

Our team will review your request within 24-48 hours

3

Approval

If approved, refund will be processed to original payment method

4

Confirmation

You'll receive confirmation email with refund details

Refund Timeline

Processing Times

  • Request Review: 24-48 hours
  • Refund Processing: 3-5 business days
  • Bank Settlement: 2-7 business days
Note: Timeline may vary based on payment method and bank processing

Exceptions

Special circumstances may be considered for exceptions:

  • Medical emergencies
  • Natural disasters
  • Unforeseen circumstances

Each case will be reviewed individually by our management team.

Contact Us

For refund requests or questions, contact us:

Email: refunds@dreamhomepainting.com

Phone: +91 9876543210

Hours: Mon-Sat, 9:00 AM - 6:00 PM